Contact Us

INQUIRIES

For any questions related to your order or account, please contact us at support@thekawaiifactory.com*

*This information concerns everyone who contacts us between December 26, 12AM PST, and January 4, 12AM PST.

Your inquiry will be processed starting January 4, 2025 due to our staff being out of office.

We appreciate your understanding on this matter.

ADVERTISING

If you're a blogger, YouTuber, or social media influencer and you would like to collaborate with us, please email us with your relevant handles at collaboration@thekawaiifactory.com

Or use the form below to drop us a line*

*All inquires will be answered within 1-2 business days.