SHIPPING DELAYS

 
This information concerns everyone who places an order on The Kawaii Factory website between December 26, 12AM PST, and January 4, 12AM PST.

Your order will be processed starting January 4, 2025 due to our staff being out of office.

If you cannot wait for shipping, please email us at support@thekawaiifactory.com and request to cancel your order. Order cancellations and refunds will also be processed starting January 4, 2025.

We appreciate your understanding on this matter.

Happy holidays!

- The Kawaii Factory